Hello,
Error
code - 1 occurs when the service couldn't be started as another
instance of the database is running at the background.
1.
Navigate to the installation folder of ADAudit Plus
2.
Right Click -> Properties -> Security
3.
Add the logged on user or service account as ACE and provide
"Full control" over the folder.
4.
Open command prompt and navigate to <Installation folder>\bin
5.
Execute stopADAP.bat
6.
Execute stopDB.bat
7.
Open task manager and terminate the following processes if found
* java.exe
* postgres.exe
* wrapper.exe
Note:
Please make sure you delete the processes corresponding to ADAudit
Plus and not any other ManageEngine product.
8.
Start the service
Hope
it helps.
Regards,
ADAudit Plus Team